Sometimes people find it difficult to discuss issues and foster an environment of open dialogue and mutual respect. Fortunately there is a way to promote an environment, where people speak to one another openly and respectfully, even when stakes are high, opinions vary, and emotions run strong. The Crucial Conversations program teaches important skills to individuals that suffer from strained relationships. Achieve immediate measurable and sustainable results by creating conditions in your surroundings where people speak with complete candor and openness no matter the topic. The program teaches clients how to resolve disagreements, build acceptance and overcome resistance, speak persuasively not abrasively about high stakes emotional or controversial topics, foster better decision making, and act with conviction.
Being able to communicate effectively is the most important of all life skills. Communication is simply the act of transferring information from one place to another. How well this information can be transmitted and received is a measure of how good our communication skills are.
Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. Crucial Conversations draws our attention to those defining moments that literally shape our lives, our relationships, and our world. The quality of your life comes out of the
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
Crucial conversations, by their very definition are important and can affect a person’s life. There are three factors that tend to define a crucial conversation: 1) Opinions differ 2) the stakes are high and 3) Emotions are high. If handled properly they create breakthroughs. If handled badly they can lead to breakdowns.